FREE GUIDE: The Culture Effect - A system to build a rock-sold culture for overworked service-based business owners

Podcast

Aug. 20, 2019

030: Sel Watts - founder, Wattsnext

Sel Watts is a serial entrepreneur and people-focused leader. In 2007 Sel founded the results-driven HR firm Wattsnext in 2007, which she has continued to grow. She then took on the huge challenge of moving to New York to start another people-centred business, Wattsnextpx, which transforms businesses by working with founders and CEOs to increase the performance and engagement of senior leaders and their teams. In this interview, as well as sharingher leadership and culture lessons, Sel also sh...
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Aug. 20, 2019

030: Sel Watts - founder, Wattsnext

Sel Watts is a serial entrepreneur and people-focused leader. In 2007 Sel founded the results-driven HR firm Wattsnext in 2007, which she has continued to grow. She then took on the huge challenge of moving to New York to start another people-centred...
Aug. 15, 2019

029: Culture Lessons - Are core values used in every team member's quarterly review?

After a short break to take time out to learn and grow in my personal and professional life, we're back to learning how to apply the steps from the Culture Is Everything checklist. This short solo episode covers how you can use core values in every team member's quarterly review. Using core values in regular one-to-one conversations with team members can help you to assess and improve performance. Core values can be used when goal-setting, praising and redirecting (when different behaviours ar...
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Aug. 15, 2019

029: Culture Lessons - Are core values used in every team member's quarterly review?

After a short break to take time out to learn and grow in my personal and professional life, we're back to learning how to apply the steps from the Culture Is Everything checklist. This short solo episode covers how you can use core values in...
July 18, 2019

028: Nick Sinclair - Founder, The Outsourced Accountant

Nick Sinclair is the founder and chairman of a fast-growing business, The Outsourced Accountant. They have a growing team of 1250 team members, the majority based in the Philippines, that provide accounting services to clients around the world. There are heaps of practical culture tips in the interview, including Nick's commitment to thinking big and acting small by connecting personally with TOA's huge and fast-growing team. Nick is an advocate for the 'culture is everything' system. He under...
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July 18, 2019

028: Nick Sinclair - Founder, The Outsourced Accountant

Nick Sinclair is the founder and chairman of a fast-growing business, The Outsourced Accountant. They have a growing team of 1250 team members, the majority based in the Philippines, that provide accounting services to clients around the...
July 11, 2019

027: Culture Lessons - Are your core values used for a recognition & reward program that drives culture?

This short solo episode covers how you can best use core values to create a recognition and reward program that drives culture. We dive into the lessons learned from Scaling Up's Verne Harnish, Vaynermedia's Claude Silver and Icon Group's Mark Middleton. Item #4 on the Culture Is Everything checklist is 'Are your core values used for a recognition & reward program that drives culture?' and that is the focus for this episode. You can download your copy of the checklist here at tristanwhite.com...
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July 11, 2019

027: Culture Lessons - Are your core values used for a recognition & reward program that drives culture?

This short solo episode covers how you can best use core values to create a recognition and reward program that drives culture. We dive into the lessons learned from Scaling Up's Verne Harnish, Vaynermedia's Claude Silver and Icon Group's Mark...
July 3, 2019

026: Cathie Reid - Co-founder, Icon Group

Cathie Reid is the co-founder of Icon Group, a 3,000-strong global team dedicated to caring for cancer patients across Australia, New Zealand and Asia. Cathie is also a director of the Brisbane Lions AFL Football Club, and a recent recipient of the Order of Australia for her 30+ years in healthcare and philanthropy. Cathie believes her role as a leader is to help her people move from good to great to exceptional. Icon Group do this by helping team members identify what they’re good at, then ens...
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July 3, 2019

026: Cathie Reid - Co-founder, Icon Group

Cathie Reid is the co-founder of Icon Group, a 3,000-strong global team dedicated to caring for cancer patients across Australia, New Zealand and Asia. Cathie is also a director of the Brisbane Lions AFL Football Club, and a recent recipient of the...
June 26, 2019

025: Culture Lessons - Do you have 3-5 core values that EVERY team member can remember?

This short solo episode covers why core values are one of the foundations of a strong team culture. We delve into core value examples from AirBnB, Atlassian and The Physio Co to help you understand what great core values look and sound like. Item #3 on the Culture Is Everything Checklist is 'Do you have 3-5 core values that EVERY team member can remember?' and that is the focus for this episode. Grab your copy of the Culture Is Everything Checklist at tristanwhite.com.au/checklist Subscribe ...
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June 26, 2019

025: Culture Lessons - Do you have 3-5 core values that EVERY team member can remember?

This short solo episode covers why core values are one of the foundations of a strong team culture. We delve into core value examples from AirBnB, Atlassian and The Physio Co to help you understand what great core values look and sound like. ...
June 12, 2019

024: Claude Silver - Chief Heart Officer at VaynerMedia

As the Chief Heart Officer at VaynerMedia - which you may know from their content-creating CEO Gary Vaynerchuk - Claude Silver is responsible for supporting the culture across an 800-person team. After 20 years working at various Fortune 50 companies in the US, Claude has found that all people need other people in our lives that listen, and then do. People also need the space in which they can thrive. In this interview, Claude shares her experience of generously serving others, including the i...
June 12, 2019

024: Claude Silver - Chief Heart Officer at VaynerMedia

As the Chief Heart Officer at VaynerMedia - which you may know from their content-creating CEO Gary Vaynerchuk - Claude Silver is responsible for supporting the culture across an 800-person team. After 20 years working at various Fortune 50...
May 29, 2019

023: Jules Lund - Founder of TRIBE

Jules Lund is a star of Australian TV and radio who is now the leader of a fast-growth tech company. In 2015 Jules founded TRIBE, a self-serve online marketplace connecting brands with influencers. TRIBE now has offices in four countries and a team of about 70. Jules shares his challenges evolving from a high-achieving lone wolf in the media into a founder that serves a fast-growing team - in particular when his CEO confronted him about his negative impact on organisational culture. That harsh...
May 29, 2019

023: Jules Lund - Founder of TRIBE

Jules Lund is a star of Australian TV and radio who is now the leader of a fast-growth tech company. In 2015 Jules founded TRIBE, a self-serve online marketplace connecting brands with influencers. TRIBE now has offices in four countries and a team of...
May 22, 2019

022: Culture lessons - Can every team member recite your core purpose?

This short solo episode looks at how to best use a core purpose as one of the foundations of a strong culture, so you can create a truly great place to work. Building on episode 18, this episode focuses on step 2 of the Culture Is Everything Checklist: Can every team member recite your core purpose? The culture in your team can be systemised, just like many other parts of your business. Building a system around your culture, and having a checklist to ensure you stick to your cultural rituals, ...
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May 22, 2019

022: Culture lessons - Can every team member recite your core purpose?

This short solo episode looks at how to best use a core purpose as one of the foundations of a strong culture, so you can create a truly great place to work. Building on episode 18, this episode focuses on step 2 of the Culture Is Everything...
May 15, 2019

021: Brian Goulet - founder of Goulet Pen Company

Brian is the founder and CEO of The Goulet Pen Company, which has grown from two people (Brian and his wife) to a 40-person team that sells and distributes fountain pens all over the US. Brian believes it’s all about people, and that ‘to be unclear is to be unkind’; therefore leaders need to first be clear in our minds so that we can give clarity to our team. Enjoy learning from Brian!
May 15, 2019

021: Brian Goulet - founder of Goulet Pen Company

Brian is the founder and CEO of The Goulet Pen Company, which has grown from two people (Brian and his wife) to a 40-person team that sells and distributes fountain pens all over the US. Brian believes it’s all about people, and that ‘to be...
May 1, 2019

020: Kevin Lawrence - Coach, author, speaker, lifelong learner

Kevin Lawrence is the author of 'Your oxygen mask first', which helps high achievers to survive and thrive in leadership and life. In this episode we discuss practical habits from the book including: the skill of not letting other people’s problems become your own; the idea that the best thing any leader can do is to make themselves useless; and how to practically prepare for uncomfortable conversations.
May 1, 2019

020: Kevin Lawrence - Coach, author, speaker, lifelong learner

Kevin Lawrence is the author of 'Your oxygen mask first', which helps high achievers to survive and thrive in leadership and life. In this episode we discuss practical habits from the book including: the skill of not letting other people’s problems...
April 17, 2019

019: Mark Middleton - Global CEO, Icon Group

Mark Middleton is the Global CEO of the Icon Group, which has 3,000 employees across Australia, NZ, China and Singapore. A healthcare professional by trade, Mark’s leadership journey has centred around creating a strong culture and building a great place to work. One of the key concepts we discuss in this interview is the power of rituals to learn and grow ourselves in our careers, and to provide stability for a team’s growth.
April 17, 2019

019: Mark Middleton - Global CEO, Icon Group

Mark Middleton is the Global CEO of the Icon Group, which has 3,000 employees across Australia, NZ, China and Singapore. A healthcare professional by trade, Mark’s leadership journey has centred around creating a strong culture and building a great...